Your phone books in TheFork. Automatically, 24/7.
Wasapia connects directly to TheFork so your voice agent can check offers, availability, and timeslots in real time, then create reservations without manual handoffs.
Everything needed for seamless voice bookings
If your restaurant already uses TheFork, Wasapia adds an AI voice layer that keeps your booking operations synced and consistent.
Live TheFork data on every call
The voice agent checks availability and timeslots directly from TheFork before confirming any reservation.
Offer-aware booking flow
The agent can fetch and apply active offers from TheFork while guiding the customer to the best slot.
Reliable reservation creation
Bookings are created directly in TheFork using the selected slot datetime and validated customer details.
Safe cancellation handling
Cancellations are done via TheFork reservation UUID with clear handling for cancellation policy errors.
From call to TheFork booking in minutes
The guest calls as usual. Wasapia handles lookup, slot selection, and booking confirmation through TheFork APIs.
Fetch offers and identify request
The agent starts by loading active offers and understanding date, party size, and customer preferences.
Check available dates and timeslots
Wasapia checks availability by date range, then fetches real timeslots for the selected day.
Inform guarantee rules when needed
If TheFork requires payment guarantees, the caller is informed of type, amount, and cancellation window before confirmation.
Create or cancel reservation
After customer confirmation, the booking is created in TheFork and reference details are shared during the call.
Ready to not miss any call?
Setup takes less than 5 minutes. Join hundreds of companies that already automate their customer service with AI.
Request free demo